An online appointment booking system is a digital platform used by healthcare providers to streamline the process of scheduling medical appointments. This system allows patients to book, reschedule, or cancel appointments with ease through a website or mobile application, offering convenience and accessibility. Healthcare providers benefit from improved efficiency in managing appointments, reduced administrative workload, and minimised scheduling conflicts. The system often includes features such as automated reminders, integration with electronic health records, and secure patient communication, enhancing the overall patient experience and operational effectiveness within medical practices.
