An online receptionist is a digital service that handles administrative tasks typically performed by a traditional receptionist, but remotely. This service includes managing patient appointments, handling inquiries, processing registrations, and sometimes providing virtual assistance through chat or video calls.
Author
Ellie Macdonald
Ellie is WriteUpp’s in-house Content Creator. Her research and writing for private practitioners focuses on marketing, business growth, data security, and more. She also hosts WriteUpp’s podcast The Healthy Practice; the show that guides practitioners in the early stages of their careers through every aspect of practice management.
Outside of work Ellie writes a mental health blog, studies mindfulness and is a keen nature photographer.