A virtual receptionist is a remote service that handles administrative tasks traditionally managed by an on-site receptionist. This service includes managing patient appointments, answering inquiries, processing registrations, and providing virtual assistance through phone, email, or chat.
Author
Ellie Macdonald
Ellie is WriteUpp’s in-house Content Creator. Her research and writing for private practitioners focuses on marketing, business growth, data security, and more. She also hosts WriteUpp’s podcast The Healthy Practice; the show that guides practitioners in the early stages of their careers through every aspect of practice management.
Outside of work Ellie writes a mental health blog, studies mindfulness and is a keen nature photographer.
