Privacy Policy

Is there something you’d like to know?

"Us" or "Our" or "We" or "Company"
Refers to Pathway Software (UK) Limited
"You" or "Your" or "Client"
Refers to your organisation
"WriteUpp"
Refers to the software and service provided and developed by Pathway Software (UK) Limited
"Staff"
Refers to employees of Pathway Software (UK) Limited

This Privacy Policy explains how Pathway Software (UK) Limited (the company behind WriteUpp) uses and protects any information that you give to us when you use this Service.

We are committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website, then you can be assured that it will only be used in accordance with this privacy statement.

We may change this policy from time to time and we suggest that you regularly check this page to ensure that you continue to be comfortable with the measures that we are taking to protect your privacy. This policy is effective from 15th June 2012.

When you visit our website, use our Service, or deal with us by email or on the phone we collect personal information about you. This information may include your name and contact information and other information relating to your account with us.

We require this information to understand your needs and provide you with a better service, and in particular for the following reasons:

  • Internal record keeping
  • To operate our business efficiently
  • We may use the information to improve our products and services
  • We may periodically send promotional emails about new products, special offers or other information which we think you may find interesting using the email address which you have provided
  • From time to time, we may also use your information to contact you by phone or email for market research purposes. We may use the information to customise the website according to your interests

We may disclose personal information when we believe it violates our Terms of Service, when it is required to assist with a lawful investigation or comply with the law, if we believe disclosure is necessary to protect our rights, or if some or all of the assets and operations of our business are or may be transferred to another party.

From time to time third party service providers who assist us with our activities, such as hosting providers and other IT or payment service providers, may also have access to personal information held by us and may use this information on our behalf.

To assist us in improving our products and services, we monitor aggregated data that is collected by our Service and may share this with third parties collectively and in an anonymous way. This data will not reveal personal information.

We will not sell, rent or share your personal information with third parties in other ways without your consent unless we are entitled by law to do so.

By providing your personal information to us, you consent to us transferring this information to third party IT providers, including our hosting and back-up service providers within the European Union (EU).

We may hold your personal information in electronic databases, such as our customer relationship management system. We take all reasonable steps to keep any personal information we hold about you secure. We restrict access to personal information to our employees, contractors and agents who require that information in order to operate and develop our application and service.

You can request access to the personal information that we hold about you. We will provide this except in the limited circumstances in which we are permitted not to.

You may request amendments to the personal information we hold about you that is inaccurate or out-of-date. If you request that we delete your personal information, we will take all reasonable steps to do so unless we need to keep it for legal, auditing or internal business purposes.

Cookies and how they benefit you

Like most applications, WriteUpp uses cookies to help provide you with the best experience we can. Cookies are small text files that are placed on your computer or mobile phone when you browse websites

Our cookies help us:

  • Make WriteUpp work as you'd expect
  • Enables WriteUpp to remember your details so you don't have to enter them each time you log in (if you so choose)
  • Remember your settings in WriteUpp
  • Improve the speed/security of WriteUpp

We do not use cookies to:

  • Collect any personally identifiable information (without your express permission)
  • Pass data to advertising networks
  • Pass personally identifiable data to third parties

You can learn more about all the cookies we use below

Granting us permission to use cookies

If the settings on your software that you are using to view this website (your browser) are adjusted to accept cookies we take this, and your continued use of our website, to mean that you are fine with this. Should you wish to remove or not use cookies from our site you can learn how to do this below, however doing so will likely mean that the Service will not work as you would expect.

Website Function Cookies

Our own cookies

We use cookies to make our website work, including:

  • Determining if you are logged in or not
  • Remembering your search settings
  • Showing which patients you have recently viewed
  • Tailoring content to your needs
  • Remembering your preferences

There is no way to prevent these cookies being set other than to not use our site.

Third party functions

Our site, like most websites, includes functionality provided by third parties. Disabling these cookies will likely break the functions offered by these third parties.

Turning cookies off

You can usually switch cookies off by adjusting your browser settings to stop it from accepting cookies. If you wish to restrict or block web browser cookies which are set on your device then you can do this through your browser settings; the Help function within your browser should tell you how. Alternatively, you may wish to visit www.aboutcookies.org, which contains comprehensive information on how to do this on a wide variety of desktop browsers.

Doing so however will likely limit the functionality of our's and a large proportion of the world's websites as cookies are a standard part of most modern websites.

You can contact us at support@writeupp.com.

If you have any questions or have a complaint about this Privacy Policy please let us know us immediately.

Riverside Innovation Centre
Castle Drive
Chester
CH1 1SL

Web: www.writeupp.com
Email: support@writeupp.com
Company Number: 06844098
VAT Number: 948 3831 85